Support

Help starts here.

Straight answers to common questions about setup, subscriptions and local data.

01

How do I restore my subscription?

Open Charterji and choose Restore Purchases. Use the same Apple Account used for purchase.

02

Where is my data stored?

Trades, settings and drawings live in a local database. Choose its location from Settings.

03

Does Charterji execute trades?

No. Charterji is a research tool and does not connect to brokerage accounts or place orders.

04

Camera and microphone

Both are optional and requested only when you open Recording Studio and enable them.

05

Still need help?

Visit Contact and include your macOS version, app version and a clear description.